Docs › Landlords
Claiming rent from a link
One of your tenants has paid you rent through HouzRent. The money is being held safely for you — here's how to receive it.
Landlords
Claiming your rent
- Open the linkYou'll have received it by email or text from HouzRent, or directly from your tenant. It shows who paid, how much, and for which property.
- Verify your NINEnter your name and NIN exactly as they appear on your NIN slip. This makes sure the money goes to the right landlord.
- Confirm the propertyCheck the address and details your tenant entered.
- Add your bank accountWe check the account with your bank before continuing.
- Create your accountAdd your email and a password. The rent is credited to your HouzRent wallet and your tenancy is set up — tenant, property and dates.
Already have a HouzRent landlord account? Log in first, then open the link — you'll just be asked to confirm.
The link expires after 14 days
If it isn't claimed within 14 days, the money goes back to your tenant. If your link has expired, ask your tenant to send the payment again.
After you've claimed
- Withdraw the money to your bank from your wallet — see Withdrawing to your bank.
- Your tenant's future rent comes straight to your wallet.
- Everything else — agreements, reminders, deposits, repairs — is now available. Start with Properties & tenants.
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HouzRent will never ask you to pay a fee to receive rent, and never asks for your password or one-time codes. If someone does, don't respond — email support.